All your orders, in one inbox.
Your customers and sales reps send orders by WhatsApp, email, voice note, photo, PDF, or Excel spreadsheet. Dobletilde turns every message into a clean order and loads it into your ERP.
See one order, start to finish.
A customer sends a WhatsApp voice note. Dobletilde transcribes it, builds the order with your product codes, and has it ready to approve and load.
Less typing. Fewer errors. Customers served right away.
Fewer data-entry errors
Every line is checked against your catalog and your customer list. Anything unclear is flagged before it reaches the ERP.
Reply fast
An automatic confirmation as soon as the order arrives, and the details once you approve it. When needed, you take over the conversation.
Full traceability
The original WhatsApp messages, voice note, photo, or email are kept with the order, along with a record of who ordered what, when, and who approved it.
Automatic loading into your ERP
No more manual entry. Approved orders go straight into your management system.
Orders from your customers and your sales reps.
The corner store that messages you at night, the wholesaler who sends Monday’s spreadsheet and the field rep who snaps a photo of the order book on the road: it all lands in the same inbox, under the right customer.
Your customers
Corner stores, grocers, convenience stores and wholesalers order directly, on the channel they prefer, whenever they want.
Your sales reps
Field reps send in orders with a voice note or a photo, with no new apps or forms. You see them instantly.
Your order desk
A shared inbox: everyone sees what still needs review, who picked up each order and what’s already loaded.
What people always ask us.
Do my customers have to install anything?
No. They keep writing to you on WhatsApp or by email, as they do today. The change is on your side.
What if it doesn’t understand an order?
It’s flagged for review, with the original message alongside. Nothing doubtful gets loaded without you seeing it.
Does it understand how we talk in voice notes?
Yes. And you can teach it the names your customers use for your products: “the spicy ones”, “the small box”.
Does it use the official WhatsApp API?
Yes, we work with Meta’s official WhatsApp Business API. Your number stays yours.
Can I keep using my WhatsApp Business account?
Yes. You can connect Dobletilde to your existing number and account, or use a separate new number, whichever you prefer.
Try it with your own orders.
Book a demo and we’ll show you how it handles the orders you receive every day.